Privacy Policy

Last updated: January 2024

1. Introduction

ETIAS Register ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website etiasregister.eu or use our services. Please read this policy carefully. By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, including: Personal Identification Information: • Full name, date of birth, nationality • Passport details and travel document information • Contact information (email, phone, address) Application Information: • Employment and education history • Travel history and planned itinerary • Health-related information (as required for applications) Technical Information: • IP address and browser type • Device information and operating system • Website usage data and cookies Payment Information: • Credit/debit card details (processed securely by our payment provider) • Billing address and transaction history

3. How We Use Your Information

We use the information we collect to: • Process your ETIAS and travel authorisation applications • Provide customer support and respond to inquiries • Send application status updates and notifications • Improve our website and services • Comply with legal obligations • Prevent fraud and ensure security • Send marketing communications (with your consent) We will not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Information Sharing

We may share your information with: • Government authorities and immigration agencies (as required for applications) • Payment processors and financial institutions • Service providers who assist in our operations • Legal and regulatory authorities (when required by law) • Professional advisors (lawyers, accountants) All third parties are required to respect the security of your personal data and treat it in accordance with the law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including: • SSL/TLS encryption for data transmission • Secure data storage with access controls • Regular security assessments and updates • Staff training on data protection • Incident response procedures While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to: • Provide our services and fulfil our contractual obligations • Comply with legal and regulatory requirements • Resolve disputes and enforce our agreements • Support legitimate business operations Generally, we retain application data for 5 years after the completion of services. You may request deletion of your data subject to legal requirements.

7. Your Rights

Under applicable data protection laws, you have the right to: • Access your personal data • Correct inaccurate or incomplete data • Request deletion of your data • Object to processing of your data • Request restriction of processing • Data portability • Withdraw consent at any time To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to: • Remember your preferences and settings • Analyse website traffic and usage patterns • Improve user experience • Provide targeted advertising (with consent) You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

9. International Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including: • Standard contractual clauses • Adequacy decisions by the European Commission • Binding corporate rules

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with a new effective date. We encourage you to review this policy periodically for any changes.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]
Phone: +44 20 1234 5678
Address: 123 Business Centre, London, EC1A 1BB, United Kingdom

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.