Terms & Conditions
Last updated: January 2024
1. Introduction
Welcome
to ETIAS Register ("we," "our," or "us"). These Terms and
Conditions govern your use of our website etiasregister.eu and the
services we provide. By accessing our website or using our
services, you agree to be bound by these Terms and Conditions.
Please read these terms carefully before using our services. If
you do not agree with any part of these terms, you must not use
our services.
2. Services Description
ETIAS
Register provides assistance and consulting services for European
Travel Information and Authorisation System (ETIAS) applications
and related travel documentation. Our services include: •
Application assistance and form completion • Document review and
verification • Status tracking and updates • Customer support and
guidance • Business consulting for EU market entry We are an
independent consulting service and are not affiliated with the
European Union or any government agency. The official ETIAS fee
charged by the EU is separate from our service fees.
3. Eligibility
To
use our services, you must: • Be at least 18 years of age (or have
parental consent) • Provide accurate and complete information •
Have legal authority to submit applications on behalf of others
(if applicable) • Comply with all applicable laws and regulations
By using our services, you represent and warrant that you meet
these eligibility requirements.
4. Service Fees and Payment
Our
service fees are clearly displayed on our website and are separate
from any official government fees. Payment is required at the time
of service request. We accept major credit cards and other payment
methods as indicated on our website. All payments are processed
securely through our payment partners. Prices are subject to
change without notice, but changes will not affect orders already
placed and confirmed.
5. Refund Policy
We
offer refunds under the following circumstances: • If your
application is rejected due to an error on our part • If we are
unable to provide the requested service • If you cancel before we
begin processing your application Refund requests must be
submitted within 30 days of the original transaction. The official
EU ETIAS fee, once submitted to the authorities, is non-refundable
regardless of application outcome.
6. User Responsibilities
You
are responsible for: • Providing accurate, complete, and truthful
information • Maintaining the confidentiality of your account
credentials • Reviewing all information before submission •
Notifying us immediately of any errors or changes • Complying with
all applicable travel and immigration laws We are not liable for
delays or rejections resulting from inaccurate or incomplete
information provided by you.
7. Intellectual Property
All
content on our website, including text, graphics, logos, and
software, is the property of ETIAS Register or our licensors and
is protected by intellectual property laws. You may not reproduce,
distribute, modify, or create derivative works from our content
without our express written permission.
8. Limitation of Liability
To
the maximum extent permitted by law, ETIAS Register shall not be
liable for: • Any indirect, incidental, or consequential damages •
Loss of profits, data, or business opportunities • Delays or
rejections by immigration authorities • Actions or decisions of
third parties Our total liability for any claim shall not exceed
the amount paid for the relevant service.
9. Privacy and Data Protection
Your
privacy is important to us. Our collection, use, and protection of
your personal data is governed by our Privacy Policy, which forms
part of these Terms and Conditions. By using our services, you
consent to our data practices as described in our Privacy Policy.
10. Changes to Terms
We
reserve the right to modify these Terms and Conditions at any
time. Changes will be effective immediately upon posting on our
website. Your continued use of our services after any changes
constitutes acceptance of the new terms. We encourage you to
review these terms periodically.
11. Governing Law
These
Terms and Conditions are governed by and construed in accordance
with the laws of the United Kingdom. Any disputes arising from
these terms shall be subject to the exclusive jurisdiction of the
courts of England and Wales.
12. Contact Information
If
you have any questions about these Terms and Conditions, please
contact us:
Email: [email protected]
Phone: +44 20 1234 5678
Address: 123 Business Centre, London, EC1A 1BB, United Kingdom
Email: [email protected]
Phone: +44 20 1234 5678
Address: 123 Business Centre, London, EC1A 1BB, United Kingdom