Terms & Conditions

Last updated: January 2024

1. Introduction

Welcome to ETIAS Register ("we," "our," or "us"). These Terms and Conditions govern your use of our website etiasregister.eu and the services we provide. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our services.

2. Services Description

ETIAS Register provides assistance and consulting services for European Travel Information and Authorisation System (ETIAS) applications and related travel documentation. Our services include: • Application assistance and form completion • Document review and verification • Status tracking and updates • Customer support and guidance • Business consulting for EU market entry We are an independent consulting service and are not affiliated with the European Union or any government agency. The official ETIAS fee charged by the EU is separate from our service fees.

3. Eligibility

To use our services, you must: • Be at least 18 years of age (or have parental consent) • Provide accurate and complete information • Have legal authority to submit applications on behalf of others (if applicable) • Comply with all applicable laws and regulations By using our services, you represent and warrant that you meet these eligibility requirements.

4. Service Fees and Payment

Our service fees are clearly displayed on our website and are separate from any official government fees. Payment is required at the time of service request. We accept major credit cards and other payment methods as indicated on our website. All payments are processed securely through our payment partners. Prices are subject to change without notice, but changes will not affect orders already placed and confirmed.

5. Refund Policy

We offer refunds under the following circumstances: • If your application is rejected due to an error on our part • If we are unable to provide the requested service • If you cancel before we begin processing your application Refund requests must be submitted within 30 days of the original transaction. The official EU ETIAS fee, once submitted to the authorities, is non-refundable regardless of application outcome.

6. User Responsibilities

You are responsible for: • Providing accurate, complete, and truthful information • Maintaining the confidentiality of your account credentials • Reviewing all information before submission • Notifying us immediately of any errors or changes • Complying with all applicable travel and immigration laws We are not liable for delays or rejections resulting from inaccurate or incomplete information provided by you.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of ETIAS Register or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, ETIAS Register shall not be liable for: • Any indirect, incidental, or consequential damages • Loss of profits, data, or business opportunities • Delays or rejections by immigration authorities • Actions or decisions of third parties Our total liability for any claim shall not exceed the amount paid for the relevant service.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms and Conditions. By using our services, you consent to our data practices as described in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Phone: +44 20 1234 5678
Address: 123 Business Centre, London, EC1A 1BB, United Kingdom